FAQ

Frequently Asked Questions

Lean and Eats Information

This Agreement was last modified on 28 October 2017.

How long do I have before a meal goes bad?

Lean Eats Meals are made fresh on the same day as delivery/pickup. Your meals will stay good for 4-5 days if kept properly refrigerated. Putting your meals in the freezer will help them last longer, for up to 3 weeks.

How long should I heat up my meal?

We recommend that you heat each meal in the microwave for 1-1.5 minutes.

How long does it take for you to deliver my meals after payment?

We will always aim to have your meals delivered or scheduled for pickup within 2 days after purchase. Due to volume and unpredictable issues, some orders may be delayed for no more than one business day.

How does Pick-Up Work?

Once you place your order for pickup, we will reach out to you with the same email you used for purchase to arrange a pickup time frame for you.

How will I know if my order is ready?

You will recieve a text message when you order is ready and on its way to you, as well as once it is delivered.

What if I need to cancel my order?

If you need to cancel an order please email us at leaneatsnow@gmail.com. We will do our best to resolve any issues, although if your order has already been processed there are no cancellations.

What if I receive an incomplete or damaged order?

If this unfortunate event happens, please contact us at leaneatsnow@gmail.com.

Are any of your meals gluten-free?

Many of our products are gluten-free (Listed in description, if so). Although they are not made in a gluten-free facility. 

What are the price ranges of your meals?

Our basic meals are a great and affordable option that range from $6.99-$10.99.

Do I need to be home during my delivery?

You do not! If you will not be home, please leave instructions for our driver in the comments section of your order.

You may leave a cooler bag/cooler out or select that you need a cooler bag at checkout for an additional cost of $19.99. We will leave the bag at your front door.

Once Lean Eats LLC deliver the meals, you are responsible for the meals.

If you have any additional questions please contact us at leaneatsnow@gmail.com

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